Terms and Conditions
Last Updated: Nov 2024
Welcome to Centrum.pk, an online store for high-quality multivitamins and supplements. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you disagree with any part of these terms, please do not use our website.
1. Definitions
- “Website” refers to Centrum.pk, including any content, functionality, and services offered on or through Centrum.pk.
- “We,” “us,” and “our” refer to Centrum.pk.
- “You” and “user” refer to all individuals who access or use our website.
2. Acceptance of Terms
By visiting, using, or purchasing products from Centrum.pk, you confirm that you are at least 18 years old or, if you are under 18, have obtained consent from a parent or legal guardian to use this website and agree to abide by these Terms and Conditions.
3. Modifications to Terms
Centrum.pk reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting. Your continued use of the website after changes have been made constitutes acceptance of those changes.
4. Product Information
a. Accuracy of Information
We strive to ensure that all information on our website, including product descriptions, pricing, availability, and other details, is accurate. However, errors may occur. Centrum.pk reserves the right to correct any inaccuracies, omissions, or errors without prior notice, even after you have submitted an order.
b. Health Disclaimer
Centrum.pk does not provide medical advice. Our products, including all vitamins and supplements, are intended for general health and wellness purposes and are not substitutes for professional medical guidance, diagnosis, or treatment. Always consult with a qualified healthcare provider before starting any new health or wellness product, especially if you have pre-existing conditions or are pregnant or nursing.
5. Pricing and Payments
a. Pricing
All prices listed on Centrum.pk are in Pakistani Rupees (PKR) and inclusive of all applicable taxes unless otherwise noted. Centrum.pk reserves the right to change prices at any time without notice.
b. Payment Methods
We accept payments through major credit/debit cards, online banking, and cash-on-delivery options where applicable. Payments must be received in full before products are dispatched. By providing payment information, you represent and warrant that you are authorized to use the selected payment method.
c. Refund Policy
Please refer to our Refund Policy for detailed information on the eligibility criteria and process for refunds, replacements, and cancellations.
6. Ordering and Shipping
a. Order Confirmation
Upon placing an order, you will receive an order confirmation email. This does not signify acceptance of your order; it merely confirms that we have received your request. Centrum.pk reserves the right to accept or cancel any order for any reason.
b. Shipping
We offer nationwide delivery across Pakistan. Shipping charges and delivery timelines are provided at the time of checkout and vary based on location and product availability. Centrum.pk is not liable for delays caused by factors beyond our control, including courier delays, strikes, or natural disasters.
c. Risk of Loss
All products purchased from Centrum.pk are made pursuant to a shipment contract. The risk of loss and title for items pass to you upon our delivery to the carrier.
7. Returns and Exchanges
We aim to ensure customer satisfaction. If you receive a damaged or defective product, please contact us within 7 days of receiving the product. Products must be unopened and unused, with original packaging intact. Please refer to our Returns and Exchanges Policy for complete information on the process and requirements.
8. Intellectual Property
All content, including text, graphics, logos, images, audio clips, digital downloads, and software, on Centrum.pk is the property of Centrum.pk or its content suppliers and protected by Pakistan and international copyright laws. Unauthorized use of any of our intellectual property is strictly prohibited.
9. User Conduct
When using our website, you agree to:
- Provide accurate and up-to-date information during account creation or purchasing.
- Not engage in any unlawful activity or violate any applicable laws.
- Not use our website to transmit harmful, abusive, or objectionable content.
- Refrain from attempting to gain unauthorized access to other accounts, systems, or networks.
Violation of these terms may result in termination of access to Centrum.pk, without prior notice.
10. Privacy Policy
Your privacy is important to us. By using Centrum.pk, you agree to our collection and use of your data as outlined in our Privacy Policy. Please review our Privacy Policy to understand our practices.
11. Disclaimer of Warranties and Limitation of Liability
a. Disclaimer of Warranties
Centrum.pk provides products and services on an “as-is” and “as-available” basis. We make no express or implied warranties regarding the accuracy, reliability, or suitability of our products or services. Centrum.pk disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
b. Limitation of Liability
In no event shall Centrum.pk, its affiliates, or employees be liable for any damages arising out of or in connection with your use or inability to use our website, even if we have been advised of the possibility of such damages. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Pakistan for the resolution of any disputes arising from these Terms and Conditions or your use of our website.
13. Indemnification
You agree to indemnify and hold Centrum.pk, its officers, employees, and agents harmless from any claims, damages, liabilities, costs, or expenses arising from your use of the website, violation of these Terms and Conditions, or infringement of any third-party rights.
14. Termination
Centrum.pk reserves the right to terminate or suspend access to the website for any user who violates these Terms and Conditions or engages in conduct that we deem inappropriate, at our sole discretion, without prior notice.
15. Miscellaneous
a. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
b. Waiver
Any waiver of our rights under these Terms and Conditions must be in writing to be effective. Our failure to enforce any right or provision shall not constitute a waiver of such rights.
c. Entire Agreement
These Terms and Conditions, along with any other policies linked or referenced herein, constitute the entire agreement between you and Centrum.pk concerning your use of our website and supersede any prior agreements or understandings.
16. Contact Us
If you have any questions or concerns about these Terms and Conditions, please feel free to reach out to us:
Centrum.pk Support Team
Email: support@centrum.pk